Information we collect
We collect information you provide directly, such as your name, email address, account credentials, prompts, lyrics, uploaded audio or images, and communications with us. When you use Sunomv, we also receive technical information such as device type, browser, IP address, usage events, and approximate location.
- Account and profile details
- Prompts, uploads, generated songs, and videos
- Payment status and transaction references from our payment provider
- Product analytics, diagnostics, and support messages
How we use information
We use information to operate and secure Sunomv, process your requests, generate content, maintain your library, provide support, improve product quality, and communicate service updates. We may use aggregated or de-identified data to understand how the service performs.
- Deliver and personalize the service
- Detect abuse, fraud, and security incidents
- Troubleshoot errors and improve generation quality
- Meet legal obligations and enforce our agreements
AI processing & uploads
Your prompts and uploads are processed by our systems and selected service providers to generate the output you request. Do not upload confidential information or material you do not have permission to use. We retain generated content so it remains available in your account unless you delete it or request account deletion.
How information is shared
We do not sell your personal information. We may share it with infrastructure, storage, analytics, authentication, payment, and AI processing providers that help us run Sunomv. We may also disclose information when required by law, to protect rights and safety, or as part of a merger, financing, or sale of the business.
Retention & security
We keep information for as long as needed to provide the service, maintain legitimate business records, resolve disputes, and comply with law. Retention periods vary by data type. We use reasonable administrative, technical, and organizational safeguards, but no internet service can guarantee absolute security.
Your choices & rights
You may update certain account information in the product and can contact us to request access, correction, deletion, or a copy of your personal information. Depending on where you live, you may have additional privacy rights and the right to appeal a decision. We may need to verify your identity before completing a request.
International use
Sunomv and its providers may process information in countries other than where you live. Where required, we use appropriate safeguards for international transfers. The service is not directed to children under 13, and we do not knowingly collect their personal information.
Changes & contact
We may update this policy as Sunomv evolves. We will post the revised policy here and update the date above; material changes may also be communicated in the service. For privacy requests or questions, use the support channel shown in your Sunomv account.
[email protected]